>What is your cancellation and refund policy?

What is your cancellation and refund policy?

Online Trainings and Subscriptions

All our online trainings and subscriptions come with a full 30 day money back guarantee. If you’re not satisfied, then we’re not. To get your refund simply contact us and kindly tell us the reason for your refund request, so that we can learn from it. We stand behind our products and are committed to your success because we want to grow with you. Your refund will occur within 30 business days following your cancellation.

In-person Trainings

We realize that work and personal commitments may change, and the date originally booked may no longer be suitable. It is vital that our office is notified at the earliest possible time, if you are unable to attend the course

All cancellations and transfers must be made in writing, signed and faxed to +1 800 963 1385. We will confirm receipt within 48h. If you do not hear back from us within 48h of your cancellation or transfer request, you must call us at +1 626 755 5999.

  • We’re easy and understand that all cancellations are due to unforeseen reasons. As a rule of thumb we will always refund you what you have paid us in full, minus a fixed administration fee of US$50.00 per delegate.
  • Note however that there are regular instances when our events do sell out. If this is the case  and you notify us only within the last 7 days prior to course commencement, then sadly yes, 100% of the course value is payable. Should this happen to you and as a sign of goodwill then we will offer you to transfer your registration to another of our events.
  • If a delegate does not attend and notice of cancellation or transfer has not been made in writing then the invoiced amount is still payable.
  • Transfers, credit notes and gift vouchers are valid only once. If you are unable to attend the course the full amount is still payable.
  • Replacement participants are welcomed at no additional cost.

In Case We Cancel – Anything can happen any time to anybody, including us. The Laughter Online University and its parent company The Laughter Consultants, LLC, reserves the right to cancel any program at any time. If we cancel a program, you will receive a full refund. We recommend you contact your travel agent to purchase travel insurance in the event that you need to cancel or change your travel plans.

2018-05-30T12:50:37+00:00